Refund policy

By virtue of our satisfaction guarantee, you have a 30-day right of withdrawal after receipt of your product. During this period, Comforth Scandinavia guarantees a full right of return for the product, if it is not damaged.

If you inform us of the return before the deadline expires, you have another 14 days to return the product itself.

Just be aware of the following:

  • You are responsible for paying the return shipping.
  • You are responsible for the products returned until we receive them.
  • All products are inspected when we receive them.
  • We refund the products at the price you paid for them - this also applies to products purchased on sale.
  • If the products are damaged, the full amount minus the impairment will be refunded.
  • The amount is refunded via the same payment method with which the purchase was made. Do you have e.g. paid by debit card, the amount will transfer t to your account.

The satisfaction guarantee only applies if you have purchased the products in our webshop.

You must always contact us first before sending the products back. Briefly describe why you are not satisfied and state your order number. We will then inform you of the return address.

If you have any questions about refund and return, you can send us a message here .